Privacy Policy

1. WE RESPECT YOUR PRIVACY

1.1. Videodotedit treats your privacy seriously and has made every effort to safeguard your personal information. The privacy principles mentioned in Indian laws are based on the Privacy Act 1988 (Cth). This policy tells how we collect, use, and safeguard your data.

1.2. Personal Information refers to all the information that can identify one person.

2. COLLECTION OF PERSONAL INFORMATION

2.1. We collect personal data that is put on our website or that someone shares with us directly or via other modes.

2.2. This may consist of your name, phone number, address, and email address, through which we will send you updates, process orders, and improve the quality of our services. We can also collect information through feedback, business detail shared, changes in preferences, responding to a survey, and financial information over the phone or by means of our online support service.

2.3. Any such other information shared with us in the course of interactions can be collected.

3. HOW WE COLLECT YOUR PERSONAL INFORMATION

3.1. We collect personal information through online interaction, face-to-face interaction, or simply through your use of our services. Some information about you may be set under the rules by third parties.

4. USE OF YOUR PERSONAL INFORMATION

4.1 We process your personal information so that you can receive news, information, services, or products that may interest you. Your personal information may also be processed to improve our products and develop an understanding of your needs.

4.2. Such communication may occur via telephone, email, SMS, or postal mail.

5. DISCLOSURE OF YOUR PERSONAL INFORMATION

5.1. We may share your information with our team members, agents, vendors, or subcontractors to provide our services.

5.2. You may disclose your information to comply with legal requirements such as laws, court orders, or government requests.

5.3. Your data may be used to defend Videodotedit, our customers, and/or other third parties rights, property, or safety.

5.4. Your information may be processed or stored outside of India. It may be disclosed in the event of a sale or transfer of our business under an obligation of strict confidentiality.

5.5. You accept this policy When you share your personal information with us. We ensure third parties abide by this policy when they receive this data from us.

6. SECURITY OF YOUR PERSONAL INFORMATION

6.1. We take necessary measures to safeguard your information against unauthorized access, loss, or misuse. However, it is risky information to send over the internet, and we cannot assure you of complete security.

6.2. However, despite potential unauthorized disclosures, we can assure you that we take all necessary precautions to protect your personal information, but we cannot guarantee absolute security.

7. ACCESS TO YOUR PERSONAL INFORMATION

7.1. You have a right to seek access to the personal information we hold about you, subject to the payment of a small fee. Should you believe any inaccuracy or obsolescence in your data, please get in touch with us at [email protected].

7.2. There are some occasions in which we do not allow access of that nature, as permitted under the Privacy Act.

8. COMPLAINTS ABOUT PRIVACY

8.1 Please drop us a line at 10075, F-2, West Gorakh Park, Shahdara, Delhi, 110053, INDIA, if you have any complaints about our privacy practices. We treat them with utmost seriousness and take instant action to address them.

9. CHANGES TO PRIVACY POLICY

9.1. Now and then, we will update this policy. Any changes will be effective immediately upon posting on the website. Please review this policy from time to time.

10. WEBSITE

10.1 When you visit our website, we may collect details such as your browser type, operating system, and the site you just visited. This is used to help us understand and improve our site.

10.2 We may use cookies to enhance your web browsing experience. Cookies are small files placed on your computer or device that help us recognize you when you return to our site. You can choose to disable cookies through your browser, but this may limit your experience on this site. Google Adwords third-party services may use cookies to show you ads relevant to your interests.

10.3 We have links to other websites that we do not control. We cannot be held responsible for the privacy practices of such sites, so we recommend that you check out their privacy policies.

Effective date: 1st January 2025

Address: 10075, F-2, West Gorakh Park, Shahdara, Delhi-110053, INDIA

Email: [email protected]